Over the past twelve months or so, we posted the link for the Facebook page for Stories My Nana Tells in different LinkedIn discussions and in referral threads in other networks where we share membership.
Over and over again, we were advised that whenever the link was clicked, that person was returned to their own Facebook home page. No one had any suggestions as to what was happening and we mostly thought it was a LinkedIn problem.
After Lesley Dewar came back from a six week trip around the US and Canada, with no change to the number of likes on the Facebook page: http://www.Facebook.com/storiesmynanatells it was an issue that could no longer be ignored. It had to be resolved.
After a series of messages, emails and tests with a friend overseas, she suggested we check the settings for the page. Stories My Nana Tells
When we checked the settings for our Facebook page Stories My Nana Tells we found that the page was set to only be visible in Australia. What a disaster for me – when I had just spent six weeks in the US and Canada – promoting the global launch of the business Stories My Nana Tells Home Page
We have no idea how or why the setting was made as it was – but if you have a Facebook business page, make sure that you check the settings for its visibility outside its country of origin.
You may be excluding your business page from a very large part of your global market. The first warning sign of a visibility setting problem is when those outside your country of origin for the Facebook page tell you that they are being returned to THEIR own home page on Facebook when they click on the link for your page.
If anyone tells you they have this problem, be glad you read this post and check your visibility settings. It may be the simple answer you need.
(c) Lesley Dewar 2011 Lesley Dewar is a well known blogger and workshop facilitator who writes regularly on Social Media, marketing and customer service in the category of Stories My Nana Tells – Business Tips
Her free eBook can be downloaded directly at Networking To a Plan Sharing this article is permitted providing this footnote is not deleted – all rights reserved.