Privacy Policy Effective date: May 23, 2018
Stories My Nana Tells ("us", "we", or "our") operates the Stories My Nana Tells website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from Terms and Conditions for Accessing This Site
Definitions
Service
Service is the Stories My Nana Tells website operated by Vivian Lesley Dewar t/as Stories My Nana Tells A.B.N. 28 766 362 594
This service is offered only to persons residing within Australia, even though this website can be viewed globally. Payments for services are only accepted from persons who normally reside within Australia.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
Cookies are messages that web servers pass to your web browser when you visit Internet sites.
Your browser stores each message in a small file, called cookie.txt. When you request another page from the server, your browser sends the cookie back to the server.
This makes your browsing online much faster, because you are returned to the same website, instead of having to find it again on the internet.
There are two types of cookies:
• First-party cookies are created by the site you visit. The site is shown in the address bar.
• Third-party cookies are created by other sites. These sites own some of the content, like ads or images, that you see on the webpage you visit.
What is a web beacon?
Web beacons are very small transparent images called GIFs, usually 1 x 1 pixels, embedded in web pages. They are used to count users who visit different pages on a web site, generate statistics.
Sometimes they are also embedded in images attached to an email and are used to track emails to see if they are opened. They cannot access personally identifiable information.
For more information on how cookies work, you can view this Video on how Cookies are used and what they do
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Name, age, and personal interests of any child for whom a personalised story is written, and provided in various formats including digital copy.
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Stories My Nana Tells uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.
We also advise that, as a business management tool, we use Apptivo, which is hosted in the US. It is fully GDPR compliant, and with SSAE 16 certification, this makes Apptivo fully adhering to all security policies a company must have to run. You can view their privacy policy here
Apptivo Privacy Policy
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Stories My Nana Tells will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Business Transaction
If Stories My Nana Tells is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Stories My Nana Tells may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Stories My Nana Tells may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Stories My Nana Tells
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Behavioral Remarketing
Stories My Nana Tells uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Facebook remarketing service is provided by Facebook Inc.
Stories My Nana Tells has a Facebook Pixel on the home page of the website. This is to help us review the level of interest in our site by visitors from Facebook.
You can learn more about interest-based advertising from Facebook by visiting this page: Facebook Disclosure on ReMarketing
To opt-out from Facebook's interest-based ads follow these instructions from Facebook: Facebook Opt Out instructions
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA USA About Ads - Info Choices, the Digital Advertising Alliance of Canada in Canada Canada - About Ad Choices or the European Interactive Digital Advertising Alliance in Europe European - Online Choices, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: Facebook Privacy Explanation
Log Files, Google and Remarketing
Like many other Web sites, Stories My Nana Tells makes use of log files. The information inside the log files includes
- internet protocol ( IP ) addresses,
- type of browser,
- Internet Service Provider ( ISP ),
- date/time stamp,
- referring/exit pages, and number of clicks to analyse trends,
- administer the site,
- track user’s movement around the site, and gather demographic information.
- IP addresses, and other such information are not linked to any information that is personally identifiable.
.:: Google, as a third party vendor, would use cookies to serve ads on StoriesMyNanaTells.com. At this time, we do not use any Google advertising or tracking on our site.
.:: Google's use of cookies enables it to serve ads to our users based on their visit to StoriesMyNanaTells.com and other sites on the Internet. StoriesMyNanaTells.com has no access to or control over these cookies that are used by third-party advertisers.
.:: Users may opt out of the use of cookies by visiting the Google ad and content network privacy policy at the following URL https://policies.google.com/technologies/ads
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
PayPal
Our payment processor is set to only accept payments from within Australia.
Their Privacy Policy can be viewed at PayPal Privacy Policy
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children")
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: Support at Stories My Nana Tells
By visiting this page on our website: Contact us at Stories My Nana Tells
By phone number: 61+ 417.915.502 or (in Australia) 0417915502
By mail: U7 35-37 Sholl Street Mandurah WA 6210
